Delete your O-Find account

O-Find by Beyond Evolution Labs LLC
This page explains how to request deletion of your account and associated data. Controlling policy: Privacy Policy · Contact: contact@beyondevolutionlabs.com

1. Delete in the app (fastest)

If you can sign in to O-Find (web, iOS, or Android):

1. Open O-Find and sign in.
2. Go to Me.
3. Open Account.
4. Tap Delete account and confirm.

Optional first: Me → Account → Download my data exports a JSON copy of your data before deletion. Do not use Delete on Google/Apple App Review demo accounts.

Open O-Find web app

2. Request deletion by email

If you cannot sign in, or prefer email:

1. Email contact@beyondevolutionlabs.com.
2. Use subject line: O-Find account deletion request.
3. Include the email address on the account (and any Partner ID if you know it).
4. We will verify ownership and process the request. Typical triage target: within 48 hours during soft launch / review; completion follows verification and system processing.

3. What is deleted

When deletion completes, we remove associated personal data from active systems, including where applicable:

• Account / authentication record and profile
• Preference content (e.g. O-ID / In-Depth answers, O-Map data, O-Card-related content)
• Partner connections and related sharing state
• In-app messages (DMs), journal content, and similar user-generated content
• Achievements, cosmetics ownership records we store, and app-side subscription entitlement status we maintain

4. What may be kept (and for how long)

• Short backup / recovery windows: deleted data may remain briefly in encrypted backups before those rotate (typically days, not indefinite product retention).
• Legal holds: we may retain limited data if required by law, dispute, or safety investigation.
• Payment / tax records: Stripe, Google Play Billing, and Apple may retain purchase and invoice records under their terms and finance/tax rules. O-Find does not store your full card number.
• Aggregated / de-identified insights: statistics that no longer identify you may be retained (see Privacy Policy).
• Direct messages: designed to expire on a short schedule even while an account is active; remaining DM data is removed with account deletion from active systems as above.

5. Store subscriptions

Deleting your O-Find account does not automatically cancel a subscription billed through Google Play or the App Store. Manage or cancel those in the store’s subscription settings (or web Stripe Customer Portal for web billing). See Terms and in-app manage billing where available.

6. More detail

Full practices: Privacy Policy (especially retention and your rights) and Terms of Service.